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Norwood Panel Works Services

  •  GENERAL CRASH REPAIRS
  •  SPRAY PAINTING
  •  ‘PDR’ PAINTLESS DENT REMOVAL
  •  WINDSCREEN & GLASS REPAIRS
  •  VEHICLE DETAILING
  •  ACCIDENT & BREAK-DOWN TOWING
  •  VEHICLE SIGN WRITING
  •  RUST REPAIRS
  •  REPAIRS & PAINTING OF BOATS
  •  HIRE CARS ARRANGED UPON REQUEST

INSURANCE CLAIMS

We’ve had many years experience at dealing with insurance companies. We are happy to assist you in engaging your insurer to help you get the best possible result for your repair claim. Ask our staff for assistance.

HIRE CARS

Access Rent A Car is a leading supplier to crash repairers in South Australia providing customers with a replacement car once an accident has occurred.

Most insurance companies provide customers with car rental coverage as part of your car insurance product which means they will pay for the cost while your car is being repaired.

More information on hire cars...

REPAIRS PROCESS GUIDE

Read the information below to see how we will get your car back on the road quickly and looking as good as new.

ESTIMATING & APPROVAL

Estimating and providing accurate quotes for our customers is an important part of our commitment to providing superior customer service. During this process we hope to address any questions that you have with the repairs on your vehicle.

After we have inspected the damage to your vehicle, we prepare a detailed estimate for the cost of your repairs working with your insurance company to arrange for the assessor to review your vehicle on site.

Once the estimates and the actual damage to your vehicle has been reviewed, provided everything is in order. The assessor will authorise the work to commence.

We then contact you to agree on a suitable time to commence repairs on your vehicle. Details on an estimate time of completion (target dale) are also agreed upon.

VEHICLE DROP OFF

Once we receive your vehicle, it will be dismantled and re-inspected by our qualified tradesman for any further damage that may not have been visible at the time of the estimate. If any further labour and/or parts are found to be required, a supplement estimation or variation will be prepared and provided to your insurance company for approval.

In some cases, this can sometimes cause minor delays to the repair process, but once approved, the additional parts will be ordered promptly.

PANEL REPAIRS

When repairing your vehicle, structural damage will of course always be a major safety concern.

At Norwood Panel Works, we utilise state of the art technology to assist our fully trained staff get your vehicle back to manufacturers specifications.

Replacements parts are trial fitted and any repairs to adjacent panels are carried out prior to the car moving into the paint process.

PAINTING

An excellent paint finish takes time buts it's worth the wait.

Two key factors in ensuring top quality are preparation and the use of quality products. Norwood Panel Works are proud to use Sikkens® products who are one of the world’s leading brands in the OEM car refinishes market.

To eliminate overspray, we carefully cover all panels and components that are not to be painted. Replacement parts and all areas that have been repaired are cleaned and primed to seal surfaces.

Colour is then selected, mixed and matched to existing panels on site. The vehicle and necessary parts are then positioned in the spray booth and final colour application takes place.

ASSEMBLY

Replacement parts and body hardware that had previously been removed to facilitate repairs are now assembled and things such as air conditioning recharging and wheel alignments are carried out.

Your vehicle is then inspected by our senior production manager prior to the final clean up and delivery to the customer.

DETAILING

If you’d like your vehicle to receive a little extra care while in our hands, ask us about a mini detail to get your vehicle looking and smelling nice and clean.